Privacy Policy
This Privacy Policy explains how NexClock collects, uses, and protects information when organizations and individuals use the NexClock workforce and attendance management product and this website.
Who we are
NexClock is an independent workforce and attendance management product designed for businesses and organizations. This policy applies to the NexClock website and product experiences operated by the NexClock team.
Information we collect
Depending on how NexClock is used by an organization, we may process information such as account and profile details, employment-related identifiers configured by the organization, attendance records, schedule and shift information, device or app usage data needed to operate the service, and contact details submitted when requesting a demo or contacting support.
How we use information
We use information to provide workforce and attendance management features, authenticate and verify attendance activity as configured by the organization, operate and improve the product, respond to demo and support requests, and meet applicable legal obligations.
Facial / Biometric Data
NexClock may process facial data as part of face verification during attendance. What facial data may be collected: facial images or related biometric signals captured during the attendance verification flow, as configured by the organization. How it is collected: through the NexClock attendance experience on supported devices when face verification is enabled. Purpose of use: to help verify employee identity as part of recording attendance and reducing fraudulent check-ins. Whether raw images are stored: [ACTUAL FACIAL DATA PROCESSING METHOD] Whether biometric templates or embeddings are created: [ACTUAL FACIAL DATA PROCESSING METHOD] How facial data is stored: [ACTUAL FACIAL DATA PROCESSING METHOD] Where facial data is stored: [ACTUAL STORAGE LOCATION] Whether facial data is shared with third parties: [ACTUAL THIRD-PARTY PROCESSOR, IF ANY] Whether a third-party facial recognition service is used: [ACTUAL THIRD-PARTY PROCESSOR, IF ANY] Retention period: [ACTUAL RETENTION PERIOD] How facial data is deleted: upon organizational request, account or employee offboarding processes, or according to [ACTUAL RETENTION PERIOD], subject to applicable law and the organization's configuration. These placeholder values must be replaced with the actual implementation details before public launch.
Sharing of information
We do not sell personal information. Information may be processed by service providers that help us host, operate, or support NexClock, only as needed to provide the service, and as required by law. Organization administrators control workforce data within their NexClock workspace.
Data retention
We retain information for as long as needed to provide the service to the organization, comply with legal obligations, resolve disputes, and enforce agreements. Facial and biometric retention is described in the Facial / Biometric Data section above.
Security
We apply administrative, technical, and organizational measures designed to protect information processed by NexClock. No method of transmission or storage is completely secure, and organizations should also follow their own access-control best practices.
Your choices and rights
Employees and administrators should contact their organization for requests related to workforce records managed in NexClock. You may also contact NexClock support regarding privacy questions related to this website or product operations.
Contact
For privacy questions, contact the NexClock team via the Support page or WhatsApp channel listed on this website.
Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date when applicable.